Claims and Appeals
The Arkansas Department of Veterans Affairs furnishes representation for veterans, widows and dependents by a Service Officer on behalf of one of the following service organizations:
| American Ex-Prisoners of War, Inc. | Fleet Reserve Association | |
| The American Legion | Jewish War Veterans | |
| AMVETS | Marine Corps League | |
| Arkansas Department of Veterans Affairs | Veterans of Foreign Wars | |
| Blinded Veterans Association | Veterans of World War I of USA, Inc. | |
| Catholic War Veterans |
You are not required to be a member of any of these organizations to gain assistance.
Our North Little Rock office does not take appointments. Visitors are taken on a walk-in bases from 8:00 am to 3:45 pm. When arriving, individuals will be asked their name and social security number or claim number if applicable.
Field Services/Claims & Appeals Division:
Building 65, Room 119
2200 Fort Roots Drive
North Little Rock, Arkansas 72114
(501) 370-3820
(501) 370-3829 (fax)
Email
Service Officers
You may also contact your County Veterans Service Officer. We have officers in 75 counties who are trained and supervised by ADVA to serve the veterans, their dependents and survivors.
When requesting benefits and services, a copy of the veteran's discharge papers are required to verify eligibility. Our office retains DD-214's back to 1985. Veterans may also check their C-file. If you are unable to locate your DD-214 or it's equivalent in local or state offices, you can request copies of your Military Personnel Records.
Claims and Benefits Forms may be used by the general public, the Arkansas Department of Veterans Affairs Service Officers and County Veterans Service Officers in processing claims.
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Please note that the following organizations also have representatives located in the Regional Office:
Military Order of Purple Heart (MOPH)
Room 101
Phone: 501-370-3861 or 501-370-3862
Paralyzed Veterans of America (PVA)
Room 116
Phone: 501-370-3757
Disabled American Veterans (DAV)
Room 121
Phone: 501-370-3838
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Appeal Pending at Board of Veterans Appeals?
Want to know the status of your appeal pending at the Board of Veterans Appeals (BVA)? You now have direct access to the BVA. You can call the Board at 1-202-461-8069 during the hours of 8:00 a.m. to 4:00 p.m. (EST). Be sure to have your Social Security Number and your VA Claim number ready.

